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SHIPPING POLICY

 Each order is handmade and wrapped with care. Orders are made to order and will be shipped in up to seven business days, and custom orders will be shipped in up to nine business days depending on custom queue line. All shipments will be through USPS. An extra charge will be required for expedited shipping. Please note that all shipping costs are dictated by the United States Postal Service. International shipping is possible, please message us directly to set up an invoice with international shipping. Please note that all customs fees are the responsibility of the customer, and are not our responsibility. 

RETURN POLICY

Please note that each piece is handmade and some slight variations may be present which differ from the items pictured on the site. If you have a problem with your delivered purchase just let us know.  We will do everything in our power to fix the problem. If a product arrives broken, upon receiving evidence of damage, we will send you a replacement at ours and USPS expense. You have 10 days after receipt of purchase to initiate a return. Shipping will be at your own expense. Upon our receipt of the returned item we will issue a refund. 

PAYMENT METHOD

We accept all forms of debit and credit card payment and paypal. Please note that all customs fees are the responsibility of the customer, and are not our responsibility. 

OUR STORE

Address: 1827 John Street

Jacksonville, FL 32207

Email:  randomfandomgifts@gmail.com

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